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Port Facility Entry Application

This service allows interested parties to apply to enter port facilities without having to be physically present to apply. The service is intended to make it easier for all users to travel to/from the port facilities..


Haulage allocation system

The implementation of Freight Forwarding (AME) is accessible to users who have the role of carrier.

Registered Carries with the AME have the option of outsourcing their drivers through the AME platform. The registration is done upon request by the competent department and the submission of the necessary supporting documents.


Online Delivery Order

With HPCS, every Shipping Company will be able to create an Electronic Delivery Order to Free Zone Administrator or Customs Warehouse. Electronic Delivery Order can be created either by posting the required details on the HPCS Website or by using interface ( Web Service Interface).

The minimum required data to create an Electronic Delivery Order will be the details of the Holder of Delivery Order, except the Electronic Orders relating to door-to-door deliveries which the details of Consignee, Owner of Goods and Customs Broker should be completed.

The creation of Electronic Delivery Order will inform its Holder who will have the ability to transfer it to another new Holder. The last Holder of Electronic Delivery Order declares to the Owner of Goods to receive the identification code. The Owner of the Goods is informed electronically to confirm his details and to declare/ authorize a Customs Broker.

The Customs Broker is informed electronically of the pending electronic order to accept the authorization.

In case of door-to-door, an unique authentication code will be receive to the Holder of Electronic Delivery Order who should be notified the Owner of the Goods. The Owner will receive a relevant notification via mail which will contains a hyperlink for the relevant website where he must declare the acceptance of delivery  & the authorized Customs Broker.

With Electronic Delivery Order, it will be able to set up an Expiration Date beyond the expiration which is not possible to further process it while there is provision for the revocation of the Electronic Delivery Order.


Request dispatch of goods cleared through customs

HPCS users can use this service to arrange where containers that have been cleared through customs are to be shipped to. That allows users to directly and better manage cargoes.


Fill containers

The Fill Containers service allows users to make arrangements online with the appropriate port facilities warehousing department for the pick-up of goods and storage in suitable conditions (dry or frozen), as well as the specified goods out date, and loading in whole or in part into a container.


Expected deliveries

Using this service container managers can update warehouse staff about expected deliveries which will take place, using the HPCS online platform. This helps promote better, faster deliveries of containers by staff at the warehouse facilities.


Stock transactions

This service allows interested parties to find out the precise spot where their stock is located. They are given access to and information about what containers comprise their stock, where those containers are being stored and in what condition they are in, all in real time.


Reprint documentation

Option to reprint lost documentation by submitting an online request, and then immediately send them to the other party.


Rail arrivals/departures

This service relates to the schedule of trains arriving at/departing from the port facility. Users can find out the estimated and actual arrival and departure times of every train at the port.


Port weather conditions

Using the meteorological station installed at the port facilities HPCS users receive constant updates about weather at the port in real time.