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Port Facility Entry Application

This service allows interested parties to apply to enter port facilities without having to be physically present to apply. The service is intended to make it easier for all users to travel to/from the port facilities..

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Container Advance Order

The shipping company shall indicate to the Free Zone section each container exported.

The necessary information to be known by the port administrator (container size, agency, container weight, port of landing etc.) and the carrier has undertaken its transportation to the port area.

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File online exports declarations

The Shipping Company, which holds containers for loading on a vessel, shall deposit a centralized electronic file with those containers, as well as the necessary information that the Port Administrator must know in the Free Zone section after the arrival of the vessel.

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Online Delivery Order

With HPCS, every Shipping Company will be able to create an Electronic Delivery Order to Free Zone Administrator or Customs Warehouse. Electronic Delivery Order can be created either by posting the required details on the HPCS Website or by using interface ( Web Service Interface).

The minimum required data to create an Electronic Delivery Order will be the details of the Holder of Delivery Order, except the Electronic Orders relating to door-to-door deliveries which the details of Consignee, Owner of Goods and Customs Broker should be completed.

The creation of Electronic Delivery Order will inform its Holder who will have the ability to transfer it to another new Holder. The last Holder of Electronic Delivery Order declares to the Owner of Goods to receive the identification code. The Owner of the Goods is informed electronically to confirm his details and to declare/ authorize a Customs Broker.

The Customs Broker is informed electronically of the pending electronic order to accept the authorization.

In case of door-to-door, an unique authentication code will be receive to the Holder of Electronic Delivery Order who should be notified the Owner of the Goods. The Owner will receive a relevant notification via mail which will contains a hyperlink for the relevant website where he must declare the acceptance of delivery  & the authorized Customs Broker.

With Electronic Delivery Order, it will be able to set up an Expiration Date beyond the expiration which is not possible to further process it while there is provision for the revocation of the Electronic Delivery Order.

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Container export declaration

HPCS users can access this service via the online platform to declare planned exports of containers without any third party intervention. That ensures declarations are made promptly without any delays.

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File online import declarations

The Shipping Company which holds container for discharging ( import) on a board of  a vessel, shall submit a electronic centralized file with those containers as well as, the necessary details that the Port Administrator should know.

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Gate traffic

This service gives users preferential access to a list showing the containers that have entered/left the port facilities’ gate.

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Rail arrivals/departures

This service relates to the schedule of trains arriving at/departing from the port facility. Users can find out the estimated and actual arrival and departure times of every train at the port.

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Port weather conditions

Using the meteorological station installed at the port facilities HPCS users receive constant updates about weather at the port in real time.

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Track ‘ n’ Trace

This service allows the location of goods to be tracked and traced in real time over the entire time they are in shipment. Using cutting-edge technology, it is possible to track goods either at container/contents of container level using a specialised platform that enables full online traceability.

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